WINNING IN STATE AND LOCAL GOVERNMENT SR233 This workshop is designed to help the student create a sales strategy for a U.S. state or local government account that maximizes HP's advantages and minimizes HP's disadvantages. STUDENT PROFILE: CSO sales representatives, sales management, and PSO consultants who are selling into U.S. state or local government accounts. This class is designed for sales representatives who have some experience selling into these types of accounts. PREREQUISITES: SR1302 State and Local Government Industry Fundamentals. SR1303B HP, VAB and Competitive Solutions for State and Local Government A score of 80% or better is required on each of the above Mastery Tests to attend the Level 2 classroom training. STUDENT PERFORMANCE OBJECTIVES: Upon completion of this course, students will be able to: o Determine an account's critical success factors and obstacles to meeting them. o Identify customer application needs. o Identify strengths and weaknesses of competitive software solutions. o Identify strengths and weaknesses of HP and the competition: DEC, IBM, and Unisys. o Identify HP and VAB solutions for an account. o Develop a successful selling strategy for an account. COURSE OUTLINE: The class is divided into the following sections: Unit 1: CSF's and Obstacles Unit 2: Customer Needs Unit 3: Competitive Solutions Unit 4: HP and the Competition TESTING PROCESS: There will be a pre and post confidence test given in the class. Each team will be evaluated on how they perform in the case study exercises. FORMAT: Classroom LOCATION: Check Field Training Hotline calendar (CL40) on HPDesk AVAILABILITY: Check Field Training Hotline Calendar (CL40) on HPDesk. LANGUAGE: English EQUIPMENT: None CLASS SIZE: Maximum 25 REGISTRATION: Register via your Training Program Integrator (TPI) QUESTIONS: Contact your Sales Force Program Manager or Country Education Manager PROJECT MGR: Laurel Pavesi, Telnet/408 447-7577